Refund policy

All Sales Are Final

Part of the magic of shopping here is the amazing deals — and to keep prices this low, everything you buy is final sale. We do not accept returns or exchanges. Once you’ve snagged your find, it’s yours to keep!

By completing a purchase on our site, you acknowledge and agree to this policy.

 

Defective, Damaged, or Incorrect Orders

On the rare occasion that something goes sideways, we’ve got you:

• You received the wrong item (oops — our mistake).
• Your order arrives with a major defect we didn’t mention.
  

If this happens, don’t stress:

1. Reach out within 7 days of delivery at contact@thegait.ca.
2. Include your order number plus photos and details of the issue.
3. Our team will review your request and get back to you by email with next steps.

 

Contact Us

Questions? Concerns? Curious about an order? Our customer service team is just a click away at contact@thegait.ca. We’ll review your note and follow up by email.